HHSC's Long Term Care Regulatory division maintains survey and enforcement records for every licensed Texas assisted living facility. You can also call HHSC's Complaint and Incident Intake line at 1-800-458-9858, 24 hours a day, to ask about a specific facility's complaint or inspection history.
What this means in practice
Pulling a facility's record is the easy part. What families in Tarrant County often get wrong is treating a clean online review page as equivalent to a clean regulatory record -- they measure completely different things. Assisted living facilities are not rated by Medicare's Care Compare star system, which covers nursing homes only, so there is no simple star score to check for assisted living the way there is for a skilled nursing facility. When you do get a facility's survey history, read the deficiency narratives rather than just counting citations: a missing signature and an injury to a resident can appear in the same document, formatted almost identically. Look especially for the same finding repeating across consecutive surveys -- that is a pattern, not an isolated incident.
Related questions
- What does HHSC license, and what law covers assisted living in Texas?
- Is memory care a separate license in Texas, or something else?
- What's the difference between a Type A and Type B assisted living license in Fort Worth?
- Do Fort Worth assisted living facilities have to disclose past violations to families?
